Terms & Conditions of Sale
When we have a check returned for insufficient funds, we will assess a $50.00 handling fee.
Net 30 Terms
A 1.5% finance charge per month (18% annually) will be applied to the unpaid balance owed under the invoice beginning on the thirty-first day after the date of your invoice. In the event of nonpayment or other default hereunder by Buyer, Buyer agrees to pay all reasonable attorney’s fees and court costs in the event legal action is taken to collect on Buyer’s account. In the event that such a collection action is brought, Buyer consents to the exclusive jurisdiction and venue of the Polk County Court, State of Iowa, and the laws of the state of Iowa shall govern for all purposes.
Customer agrees that it will not hold Competitive Edge accountable for delays in delivery due to circumstances over which we have no direct control. Factory shipment or delivery dates are best estimates of our suppliers, and in no case shall Competitive Edge be liable for any consequential or special damages arising from delays.
Claims, Adjustments and Returns
If you have any problems with your order please contact customer service at 800-458-EDGE(3343) within 14 days of receipt. We advise opening your merchandise to review its quality if you do not intend to use it right away. After this time we will be unable to go back to our suppliers for credit.
While we continuously keep our site up to date, occasionally market conditions may change the pricing of our products. We reserve the right to change published prices of product offered on our site at anytime. If a (quoted) published site price is incorrect, we will contact you immediately with the current pricing and help you choose a different item that is within your budget if necessary.
Unknown U.S. Customs changes to taxes and tariffs are likely to occur without notice, and will be the responsibility of the customer, reflected on your invoice.
We strongly urge our customers to order actual samples due to the ability to communicate color, scale, and detail. We will not be held responsible for the difference between the image as it appears on your monitor and the final product if you choose to not approve a sample.
125% Low-Price Guarantee
We offer a 125% guarantee, which means if you find a lower price on the “same” merchandise in another catalog within 30 days of your purchase from us, we will promptly credit the difference, plus 25%. In addition, we use quality, name brand products to produce your order. We will credit or replace any defective merchandise.